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Abstract：
Since the Ministry of Education initiated the ‘Teaching-Excellence Plan’ in 2005, many Presidents have promoted the Center for Teaching and Learning (CTL) in universities. The goals of CTL were to improve the teaching of teachers and learning of students in universities. This article describes the fundamental concepts of teaching quality and instructional effectiveness. Secondly, the operation and service of CTL in Taiwan, America, England, Canada, and Australia are explored. Finally, in order to realize the priority and variations of CTL service needs, 456 teachers and students of an art university in Taiwan were surveyed.The results of this survey revealed that (1) the teachers’ and students’ needs for teaching technology and learning resources are very high; (2)the teachers’ needs for research and in-service training are more than those for teaching consultation; (3)the students’ needs for obtaining information regarding enrollment are higher than those for counseling; (4)the needs of teachers and students with diverse backgrounds are substantially different. Feasible suggestions giving insight into the operation of CTL are proposed.
Keywords： eaching quality, teaching excellence, Center for Teaching and Learning
(CTL), needs assessment
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