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Abstract：
The mechanism of ISO series standardized quality systems has been applied positively in any kind of organizations to the quality management these years, and without any doubt, it has become a trend all over the world; therefore, the ISO series of standards were regarded as a paragon by lots of firms. In accordance with the certification of ISO standards, it’s the identification of high-qualified management and service. Many colleges and universities tried to implement ISO 9000 quality management systems for improving the good quality and effectiveness of school administration management and educational services. This study was to realize a medical university that carried out the certification process to ISO 9001:2000 by the analysis of SWOT, and the discussion of ISO implementation. Finally the research findings would be provided as below: to promote the effectiveness of school administration by the application of ISO; to execute the operation of human resources with adequacy and flexibility; to find out the problems of management by means of ISO 9001:2000 recertification audit; and to improve the administrative quality by applying ISO series of standards as well. Besides, to reduce not only the ISO myth, but also the differences of employees’ conception of ISO would be very important conditions for schools to strengthen the good quality services during the process of ISO implementation.
Keywords：ISO, higher education, quality assurance, case study, ISO 9000 series of standards
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