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期刊目錄列表-第二十九期索引【教育評鑑研究期刊】(1106月出版)

校長情緒智慧領導對教師組織公民行為之影響:組織信任的中介角色  [詳全文]

作者:謝傳崇、李勁霆、邱盈彰

刊期:第29
日期20216
頁碼35-64
DOI10.6866/JEAE

摘要:
本研究旨在瞭解教師知覺校長情緒智慧領導、教師組織公民行

為與組織信任之關係,以問卷調查法,分層隨機抽樣方式,發放區

域為台灣本島之公立國民小學,對象為108 學年度在職正式教師,

共發出問卷750 份,回收637 份,整體回收率為87.9%;其中有效問

卷為521 份,無效問卷116 份,可用率為81.8%。研究結果發現校長

情緒智慧領導、教師組織公民行為與組織信任分別相互呈現正相

關;國民小學校長情緒智慧領導、教師組織公民行為與組織信任模

式獲得支持,組織信任具有部分中介效果。根據結果,本研究建議

校長可利用情緒智慧,用以自我管理、同理與激勵他人,打造公平

且真誠之關係,建立良善且安全之環境來獲得教師或成員的組織信

任,藉此提升教師組織公民行為。

關鍵詞:校長領導、情緒智慧領導、組織公民行為、組織信任

 

Journal of Educational Administration and Evaluation, June 2021, Vol. 29

The Impacts of Emotional Intelligence leadership on Teacher’s Organizational Citizenship Behavior: Mediating Roles of Organizational Trust

Author : Chuan-Chung Hsieh, Chin-Ting Lee & Ying-Chang Chiu

Vol.&No. No. 29
DateJune 2021
Pages35-64
DOI10.6866/JEAE

Abstract
The purpose of this study is to understand the current state of

principal’s emotional intelligence, teachers’ organizational citizenship

behavior and organizational trust. Using stratified random sampling,

questionnaires were distributed to public primary schools within Taiwan.

The focus group is full time working teachers in the academic year of 2019.

A total of 750 questionnaires were issued and 637 copies were recovered.

The overall recovery rate was 87.9%. 521 valid questionnaires and 116

invalid questionnaires were available, with 81.8% overall effective rate.

The results of the study found that principals’ emotional intelligence,

teachers’ organizational citizenship behavior and organizational trust are

positively correlated with each other. The public primary school

principal’s emotional intelligence, teachers’ organizational citizenship

behavior and organizational trust model are supported, and organizational

trust has a partial mediated effect. The study suggests that principals can

use emotional intelligence in self-management, to empathize and inspire

others and build fair and sincere relationships, establishing a kind and safe

environment to improve organization trust, thereby enhancing teachers'

organizational citizenship behavior.

Keywordsprincipal leadership, emotional intelligence leadership, teacher’s organizational citizenship behavior, organization trust